How do I set up my ViaTV Set-Top Box?+ Connect your Set-Top Box to your TV using an HDMI cable. Connect the STB to your Vianet Internet connection. Connect the power adapter and switch on the STB. Select the correct HDMI input/source on your TV. Wait for the ViaTV screen to load. If the ViaTV screen does not appear, check our No Signal / Black Screen troubleshooting guide. How do I connect my Set-Top Box to the Internet?+ Your STB can be connected to the Internet through: Ethernet/LAN cable, or Wi-Fi, where supported. For a more stable ViaTV experience, Ethernet/LAN connection is recommended where possible. How do I find the ViaTV channel number?+ You can check the current ViaTV channel list to find the channel number and available channels. [View Channel List] How do I use ViaTV on multiple devices?+ The number of devices you can use simultaneously depends on your subscribed ViaTV package. If you see "Too Many Devices in Use", check the troubleshooting section below.

ViaTV STB • Vianet | Fiber Internet & Wi-Fi 6 Plans in Nepal

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ViaTV STB

Connect your Set-Top Box to your TV using an HDMI cable.
Connect the STB to your Vianet Internet connection.
Connect the power adapter and switch on the STB.
Select the correct HDMI input/source on your TV.
Wait for the ViaTV screen to load.

If the ViaTV screen does not appear, check our No Signal / Black Screen troubleshooting guide.

Your STB can be connected to the Internet through:

Ethernet/LAN cable, or
Wi-Fi, where supported.

For a more stable ViaTV experience, Ethernet/LAN connection is recommended where possible.

You can check the current ViaTV channel list to find the channel number and available channels.

[View Channel List]

The number of devices you can use simultaneously depends on your subscribed ViaTV package.

If you see “Too Many Devices in Use“, check the troubleshooting section below.

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