Fair Usage Policy

This policy is applicable to all of Vianet’s internet plans. This policy is aimed to ensure Vianet is able to provide quality internet services to all our customers, and no customers are disadvantaged by the behaviour of others.

If client uses Vianet’s services to what is deemed to be unreasonable, Vianet reserves the right to significantly reduce internet speed without notice as well as restrict or terminate the service without notice if necessary.

We consider unreasonable unlimited internet use to occur when usage activity adversely affects any part of Vianet’s network, adversely affects our ability to provide our services or adversely affects the ability of other Vianet customers to use a service.