Vianet Privacy Policy for Customer/Potential Customer Contact Information

Effective 1st Jan 2021

Vianet Privacy Policy for Customer/Potential Customer Contact Information explains Vianet’s use of contact information shared by customer or potential customer to Vianet. This policy only pertains to the contact information shared to Vianet. Agreeing to this policy provides us the right to use your data as described in this policy.

How we collect your contact information data?
Vianet collects user data when it is willfully provided to us, such as filling up sales inquiry form, service registration form, online lead forms etc.

What do we use the contact information data for?
  • To market our services such as via through phone, email, SMS, social media etc.
  • To advertise our services.
  • To communicate for installation, support, billing, services, products or apps.
  • For feedback so we can improve our service.
  • For research purposes.
  • To preventing and investigate illegal activities and violations of our Terms, Use Policies and other service conditions or restrictions.
  • To verify or authenticate your identity so as to detect fraud, billing and collection, protecting your Vianet account information and authorizing transactions.