I have been a Vianet customer since 2013 and I have no hesitations at all in recommending them as my preferred ISP in Nepal. Of all the providers I have used in the past, I have found Vianet's internet connection to be the most stable, and the customer service to be excellent whenever I have needed any support. Even during disruptions due to unavoidable technical difficulties, they take care to notify me in advance so I can plan accordingly. I consider myself a fairly heavy user and I depend on Vianet for Online Gaming (PC / console) as well as video streaming through Netflix and Hulu, and also run a private web server at my home office. I have never had any speed issues, and often find that they provide me the exact bandwidth as promised. Their home / small business plans are priced very competitively while the quality offered is way above the competition.
Owner/Founder / Himalayan Rides
I'm a happy vianet user and I believe they are best in town for before and after sales services. Thank you for always listening to the voice of the customers. Good luck
Senior Marketing Manager / Classic Developers
Vianet, was pretty quick in making me appreciate it's service even though I was pretty late becoming aware of it.
I heard that the services vianet was providing just a phone call away; No extra charges, just plain and simple service that follow the ethos of 'Customer needs internet, Customer gets internet' Thank you vianet for your timely upgrades on volume and speeds. You are the best ISP in Nepal for me.
Ribhu Bikram Thapa
Software Automation Engineer / Deerwalk Pvt. Ltd.
Best customer service in town. Fast, responsive and reliable 🙂
Kawish Bhakta Shrestha
Co-founder / Sajilo Marmat Sewa
Great broadband, excellent service and friendly, Vianet connection is really good I would recommend it highly for one-and-all.
Director of Services / Deerwalk Pvt. Ltd.
Just wanted to say thank you for an amazingly fast start to your service, you have managed to get me connected in 2 days, this is astonishing! The support when needed has been outstanding. I look forward to enjoying your service for many years to come.
Project Manager / EB Pearls
Vianet has been a really reliable service provider. I previously had other ISPs subscriptions which changed time-and-again, but I believe my search for the perfect internet provider is over.
Assistant Engineer / Ncell
Internet access has been a prerequisite not just for me but everyone at the organization where I work. VIANET has been a key player behind the scene for our daily tasks because of its reliability, efficiency, and professionalism. I am very much satisfied with their punctuality, premium quality service, friendly and dedicated personnel and communication. Without a doubt, I would recommend VIANET for the peace-of-mind Internet connection.
Systems Administrator / Lincoln School
I am very happy with my internet connection of VIANET. I have recommended the fast and reliable service of VIANET to all my friends and since then they have stopped the complaint on the sluggish internet. Just surf and be happy 🙂
Nepal Idol - Top 3 Contestant
Vianet is excellent and very passionate about the services they provide. I enjoy the internet without any lags and connection errors. The support is quick and very reliable and I am very thankful for that. Hope this excellent service and support wont go away and make us happy forever.
Human Resource / Retreat Serviced Apartment