This message can appear when the number of devices currently using ViaTV exceeds the limit of your subscribed package.
For example, if your package supports one TV/device but ViaTV is already being used on another device, you may see this message.
- Check whether ViaTV is logged in on another device.
- Log out from a device you are no longer using.
- Try logging in again.
If you regularly need to use ViaTV on more devices, check whether a package supporting additional devices is available.