TSE Coordinator

Published Date: 2022-03-07
Application Deadine: 2022-03-14

Number of Vacancy(ies): 1
Qualification: Bachelors degree in IT or relevant field
Experience: 1-2 years of experience in relevant field
Contract of Employment: Full-time
Working Hours: 8 hours
Job Location: Bhaktapur

Job Duties & Responsibilities:
  • Pitch product pricing and features to the customer end.
  • Coordinate with client and relevant department of the company in order to schedule/visit at client premises
  • Manage the Duty of the department (on-call rotation schedule for weekends and public holidays).
  • Manage over-time schedules if necessary as per the requirements of the company of the subordinates.
  • Explain regarding after sales services (how to use customer portal, mobile app, IPTV and also handover the service manual) to the customer.
  • Promptly update activities as required by company’s Customer Relationship Management software.
  • Work independently for extended periods of time
  • Strictly follow company safety protocols.
  • Good command in MS-Office
  • Excellent team building skill
  • Technical knowledge

Benefits of joining us!
· Accidental and Medical Insurance
· Company Bonus
· Dashain Bonus
· Paid annual leave and sick leave
· Social Security Fund (SSF)
· Internet Benefit
· We provide opportunities for continuous growth and development