• Diagnose and resolve technical issues involving internet connectivity
• Gather customer information and determine the issue by evaluating and analyzing the symptoms
• Interact with customer to provide and process information in response to inquiries, concerns and request about services
• Follow up and make scheduled call backs to customer when necessary
• Router configuration at client’s end
• Site survey for the preliminary phase of installation process

Other Specific Requirements:

• Should compulsorily possess own vehicle with valid license. (Applicable in case of male candidates)
• Female candidates are highly encouraged to apply.