L1 Field Support (Butwal)

Published Date: 2021-07-26
Application Deadine: 2021-08-08

Job Level: Entry Level
Number of Vacancy(ies): 1
Qualification: Bachelor's degree in IT/Engineering
Experience: 1-2 Years
Contract of Employment: Full-time
Working Hours: 8 hours
Salary: 18-19k
Job Location: Butwal

Job Duties & Responsibilities:

Job Description

1. Must support Overall tasks related to (internet/IPTV) that are escalated by CC Visiting client premises and sorting out the problem related to slow internet, internet interruption, and IVTV interruption.
2. Must handle all the queries and issues of the customers who visit branch/OC directly Proactively solve client technical
issues related to IPTV and internet