ISP Wholesale Unit Head

Published Date: 2024-10-02
Application Deadine: 2024-10-21

Number of Vacancy(ies): 1
Qualification: Bachelor’s degree in Business, Sales, Telecommunications, or a related field
Experience: Minimum 3-5 years of experience in sales, preferably in the ISP or telecommunications sector.
Contract of Employment: Full-time
Job Location: Head Office

Skills and Knowledge:
    • Strong knowledge of wholesale bandwidth sales and telecommunications products.
    • Excellent negotiation and communication skills.
    • Ability to develop and manage B2B relationships.
    • Proficiency in CRM software and MS Office Suite.
Job Duties & Responsibilities:
  1. Wholesale Bandwidth Sales:
    • Develop and maintain relationships with other ISPs for wholesale bandwidth sales.
    • Identify opportunities for increasing market share by providing competitive bandwidth packages.
    • Negotiate terms, pricing, and contracts for bandwidth and internet services.
  2. Reselling TV Services:
    • Promote and sell TV services to partner ISPs for reselling to their customers.
    • Customize solutions based on client needs, ensuring competitive pricing and service quality.
    • Manage reselling agreements, ensuring timely delivery and activation of services.
  3. Lease Management (Give and Take with ISPs):
    • Handle the leasing of fiber and other network infrastructure to/from other ISPs.
    • Ensure proper documentation, contract management, and financial settlements related to leasing agreements.
    • Work closely with technical teams to ensure the smooth operation of leased infrastructure.
  4. Business Development:
    • Identify and develop new business opportunities in the wholesale and ISP market.
    • Participate in strategic planning to expand the company’s footprint in the ISP industry.
    • Conduct market research to understand competitive offerings and adjust strategies accordingly.
  5. Client Relationship Management:
    • Serve as the main point of contact for all ISP partners.
    • Manage ongoing client relationships, ensuring high levels of satisfaction and retention.
    • Address any issues, disputes, or service interruptions in coordination with the technical and operations teams.
  6. Reporting & Analytics:
    • Track and report sales performance, opportunities, and pipeline to senior management.
    • Monitor market trends and provide insights to support business decisions.
    • Achieve and exceed monthly and quarterly sales targets.