Customer Retention Executive

Published Date: 2026-03-24
Application Deadine: 2026-03-27

Job Level: Entry
Number of Vacancy(ies): 4
Qualification: SLC Passed/ +2 Completed
Experience: Freshers are encouraged to apply
Contract of Employment: Full-time
Working Hours: 9:30AM - 5:30PM
Job Location: Jawlakhel

Skills and Knowledge:
  • Strong communication and interpersonal skills
  • Good problem-solving and conflict resolution abilities
  • Basic computer knowledge (MS Office, CRM tools)
  • Ability to work in a fast-paced environment
  • Prior experience in customer service will be an added advantage
Job Duties & Responsibilities:
  • Ensure customer retention through proactive engagement and relationship management
  • Follow up with customers for service renewal and device recovery
  • Provide accurate information regarding products and services
  • Address customer inquiries, concerns, and complaints efficiently
  • Coordinate with internal teams to resolve customer issues in a timely manner
Apply Now !