Call Center Associate

Published Date: 2021-06-20
Application Deadine: 2021-07-03

Job Level: Entry Level
Number of Vacancy(ies): 35
Qualification: Bachelor's degree in IT/Engineering
Experience: 1-2 Years
Contract of Employment: Full-time
Working Hours: 8 hours
Salary: 16-18K
Job Location: Jawalakhel

Job Duties & Responsibilities:

 Create happy customers – We are all about the customer experience and owning customer issues with the tools, knowledge and
support to resolve
 Learn a lot – we stay current on all systems and products to grow our skills and maintain proficiency on things we value and
organizational requirements
 Answer phones and log calls appropriately
 Route and direct customer issues and escalation to appropriate team or personnel

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