Recovery Agent

Published Date: 2025-12-12
Application Deadine: 2025-12-20

Job Level: Entry
Number of Vacancy(ies): 1
Qualification: SLC Passed/ +2 Completed
Experience: Freshers are encouraged to apply
Contract of Employment: Full-time
Job Location: Itahari

Skills and Knowledge:

  • Strong communication and interpersonal skills

  • Ability to handle field operations confidently

  • Basic computer knowledge (MS Office, data entry, email handling)

  • Good negotiation and persuasion skills

  • Strong sense of responsibility and discipline

  • Ability to work with minimal supervision

Job Duties & Responsibilities:

  • Conduct field visits to customers for payment follow-up and recovery of outstanding dues.

  • Communicate professionally with subscribers regarding billing issues, service continuation, and payment deadlines.

  • Maintain accurate records of visits, commitments, and collected payments.

  • Coordinate with the finance, billing, and customer service departments for smooth operations.

  • Deliver notices, statements, or documents to subscribers when necessary.

  • Prepare daily and weekly reports on recovery activities and field performance.

  • Represent Vianet professionally while ensuring customer satisfaction and compliance.

 

Mandatory Requirements

  • Must own a 2-wheeler (Motorbike/Scooter) with valid license

  • Basic computer knowledge is compulsory

  • Must be comfortable working in the field and traveling within assigned areas

Apply Now !