NOC Engineer

Published Date: 2025-09-08
Application Deadine: 2025-09-15

Job Level: Mid level
Number of Vacancy(ies): 2
Qualification: Bachelors in Computer Engineering, Information Systems/Infor mation Technology/Inf ormation Management
Experience: Min 2 Years
Contract of Employment: Full-time
Job Location: Head Office

Job Duties & Responsibilities:
  • Monitor network performance (availability, utilisation, throughput, latency). 
  • Issue identification, escalation and resolution within provided SLA.
  • Maintain accurate and up-to-date documentation of network configurations, processes, and infrastructure changes under fixed SOP.
  • Provide Level 2/3 support and troubleshooting to resolve escalated issues.
  • Interdepartmental and client coordination to
  • Maintain Network KPI and KRA according to company target.
  • Knowledge of configure and install various network devices and services.
  • Should be able to work under pressure and available on call 24×7 under requirement.
  • Flexibility in IV and OV field visits.
  • Flexibility working on any shifts.
  • Driving licenses with two wheeler is mandatory.
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