Network Operations

Published Date: 2025-08-14
Application Deadine: 2025-09-13

Job Level: Entry Level
Number of Vacancy(ies): 1
Qualification: Bachelor in related field
Contract of Employment: Full-time
Job Location: Head office, Jawalakhel

Skills and Knowledge:

Qualifications & Skills:

  • Bachelor’s degree in IT, Computer Science, or related field.

  • Basic understanding of networking concepts, protocols, and devices.

  • Ability to troubleshoot and resolve network issues efficiently.

  • Good documentation and communication skills.

  • Proactive, flexible, and capable of working under pressure.

  • Willingness to work on rotational shifts and on-call duties.

Additional Requirements:

  • Valid two-wheeler driving license is mandatory.

  • Ability to travel for field visits as required.

Experience:

  • Fresher candidates with relevant educational background are eligible.

Competencies:

  • Analytical thinking and problem-solving.

  • Team coordination and client management.

  • Adherence to SOPs and company policies.

  • Commitment to continuous learning in network technologies.

Job Duties & Responsibilities:

  • Monitor network performance including availability, utilization, throughput, and latency.

  • Identify, escalate, and resolve network issues within the defined SLA.

  • Maintain accurate documentation of network configurations, processes, and infrastructure changes according to SOP.

  • Provide Level 2/3 support and troubleshooting for escalated network issues.

  • Coordinate with internal departments and clients for issue resolution and network maintenance.

  • Maintain network KPIs and KRAs in alignment with company targets.

  • Configure, install, and maintain various network devices and services.

  • Work under pressure and be available on-call 24×7 as per business requirements.

  • Exhibit flexibility for both internal (IV) and external (OV) field visits.

  • Work in rotational shifts as required.

Apply Now !