1. Login to Vianet Customer Portal
   If you do not know how to login to our Customer Web Portal, visit the instructions here: How to Login to your Customer Web Portal?

2. Click on the “Pending Bills” icon on the Dashboard.
   

3. Your list of Pending bill will be shown. Click on “View” button for the bill you would like to pay online:
   

4. Select any of the Payment Gateway available to pay your bill online:
   

5. Please kindly follow the instruction on your screen after Payment Gateway selection to complete payment.

Watch the Video tutorial below to learn how to make payment via eSewa:

Watch the Video tutorial below to learn how to make payment via Bank Mobile Application (Fonepay):

Customers can pay by depositing or Transferring the amount in our Bank Account. Please find the associated bank account numbers below:

Account Name: Vianet Communications Pvt. Ltd.

1. Himalayan Bank Ltd., Pulchowk Branch. Account Number: 00600351140019
2. Everest Bank Ltd., Thamel Branch. Account Number: 03500105200053
3. NIC Asia Bank Ltd., Jawalakhel Branch. Account Number: 03CL046648 NPR 002
4. Prabhu Bank Ltd., Koteshwor Branch. Account Number: 0170018367800012
5. Nepal Investment Bank Ltd., Pulchowk Branch. Account Number: 00401010255752
6. Laxmi Bank Ltd., Pulchowk Branch. Account Number: 00711105735

Please mention your Customer ID in the bank voucher if you choose to pay via bank, and inform our Customer Care department via email at customercare@vianet.com.np after the payment has been deposited or give us a call if you need any assistance.

You can pay through ConnectIPS using our Customer Portal or directly through Connect IPS website. The instructions for paying using our Customer Portal has already been highlighted above. Here is the instruction on how to pay directly from Connect IPS website.

1. Go to ConnectIPS website: https://www.connectips.com/

2. Login to your ConnecIPS account.
   If you do not have one, kindly register your ConnectIPS by clicking on the ‘Sign up’ icon on the website and follow instructions there. Please note that after registering, you will have to link your bank account to make payment.

3. Go to utilities payment, in the left menu:
   

4. Click on ‘Internet Payment’ then select Vianet:
   

5. Then enter customer ID.

6. You will now see the ‘Vianet Bill Payment’ page. In the ‘Update Plan’ drop down list, you will be able to view and select list of pending Vianet bills for the CID entered. Select a bill you want to pay. The amount to be paid in respect to the pending bill selected will be automatically updated in the ‘Transaction Amount’ field.
   

7. Select your linked bank account from which you want to make payment from then click ‘Transfer’

8. Follow the steps on the screen to confirm your payment.

9. Please kindly complete payment for all pending bills for your Vianet account.

10. Done.