How to Pay Vianet Bills Online

Customer can make online payment using either their Bank Debit/Credit Card or using Online Payment services such as eSewa, Fonepay, ConnectIPS, Khalti, IME Pay, Prabhu Pay and many more.

To make online payment using any of the above method, customer must use their Vianet Customer Web Portal or Vianet Mobile App.

Please find the guide on how to pay your pending bills online using Customer Web Portal

Login to Vianet Customer Portal
If you do not know how to login to our Customer Web Portal, visit the instructions here: How to Login to your Customer Web Portal?
Click on the “Pending Bills” icon on the Dashboard.
Your list of Pending bill will be shown. Click on “View” button for the bill you would like to pay online:
Select any of the Payment Gateway available to pay your bill online:
Please kindly follow the instruction on your screen after Payment Gateway selection to complete payment.

Make payment using our payment partner applications:

Pay using eSewa

Watch the Video tutorial below to learn how to make payment via eSewa:

Pay using Bank Mobile Application (FonePay)

Watch the Video tutorial below to learn how to make payment via Bank Mobile Application (Fonepay):

https://fb.watch/5jGzPgMsjM

Pay by depositing or transferring payment to our Bank Account

Customers can pay by depositing or Transferring the amount in our Bank Account. Please find the associated bank account numbers below:

Account Name: Vianet Communications Pvt. Ltd.

Himalayan Bank Ltd., Pulchowk Branch. Account Number: 00600351140019
Everest Bank Ltd., Thamel Branch. Account Number: 03500105200053
NIC Asia Bank Ltd., Jawalakhel Branch. Account Number: 03CL046648 NPR 002
Prabhu Bank Ltd., Koteshwor Branch. Account Number: 0170018367800012
Nepal Investment Bank Ltd., Pulchowk Branch. Account Number: 00401010255752

Please mention your Customer ID in the bank voucher if you choose to pay via bank, and inform our Customer Care department via email at customercare@vianet.com.np after the payment has been deposited or give us a call if you need any assistance.