ViaTV, Network & Monitoring Assistant

Published Date: 2024-02-28
Application Deadine: 2024-03-05

Number of Vacancy(ies): 1
Qualification: Minimum +2 completed. Bachelor degree preferred.
Experience: One year experience in related field.
Contract of Employment: Full-time
Working Hours: Evening(2pm-10pm)
Job Location: Tinkune

Job Duties & Responsibilities:
  • Monitor various regional and international channels.
  • Help identify, documentation & troubleshoot RF signals and radio spectrums.
  • Help identify, documentation & troubleshoot in air programming of local, national, and international broadcasters.
  • Develop communication with teams, affiliates, and other third-party partner regarding the channels and contents.
  • Monitor and configure the Headend/Network/System devices situated at Data Centre.
  • STB/OTT QA Test and RND.
  • Agent should proactively handle technical escalations regarding IPTV.
  • Sharp Technical Knowledge, Network, System  and soft communication skill.
  • Assist to senior Team.
  • Inform and relay message to the concerned departments regarding the downtime of incidents occurring.
  • Make proper documentation of all the occurring incidents regarding IPTV Network, system and Headend.
  • Stand as a mediator and central source of information flow of problems between ViaTV and Vianet.
  • Have proper knowledge about the monitoring tools in use namely MRTG, Check MK, Cacti, Zabbix.
  • Look after the issues and promptly solve any kind of issues related to data center and IPTV.
  • Have knowledge about linux.
  • Must be flexible to work in shifts and off-hours at the time of required.
• Educate other team members(Technical / Non-technical ) about the issues and action taken to solve the same.
• Responsible for maintaining the defined KPI of the department