Network and Monitoring Assistant

Published Date: 2023-05-26
Application Deadine: 2023-05-31

Number of Vacancy(ies): 1
Qualification: Bachelor's degree or running in Computer science, IT, or any related field.
Experience: 1 year
Contract of Employment: Full-time

Skills and Knowledge:
  • Educate other team members (Technical / Non-technical) about the issues and action taken to solve the same.
  • Responsible for maintaining the defined KPI of the department
Job Duties & Responsibilities:
  • Monitor various regional and international channels.
  • Help identify, documentation & troubleshoot RF signals and radio spectrums.
  • Help identify, documentation & troubleshoot in air programming of local, national, and international broadcasters.
  • Develop communication with teams, affiliates, and other third-party partner regarding the channels and contents.
  • Monitor and configure the Headend/Network/System devices situated at Data Centre.
  • STB/OTT QA Test and RND.
  • Agent should proactively handle technical escalations regarding IPTV.
  • Sharp Technical Knowledge, Network, System and soft communication skill.
  • Assist to senior Team.
  • Inform and relay message to the concerned departments regarding the downtime of incidents occurring.
  • Make proper documentation of all the occurring incidents regarding IPTV Network, system and Headend.
  • Stand as a mediator and central source of information flow of problems between ViaTV and Vianet.
  • Have proper knowledge about the monitoring tools in use namely MRTG, Check MK, Cacti, Zabbix.
  • Look after the issues and promptly solve any kind of issues related to data center and IPTV.
  • Must be flexible to work in shifts and off-hours at the time of required.

Night shift: 10 pm to 6 am