IBU-Collection Assistant
Apply before: 2025-12-05
No. of Vacancy(ies) 1
Job Level Mid level
Contract of Employment Full-time
Job Location Panipokhari
Qualifications +2 Completed/ Bachelor’s degree in Accounting filed
Experience Minimum 1–2 years of experience in the collection field/ freshers may also apply.
Skills and Knowledge
1 Ability to deal politely with customers and handle objections
2 Basic computer skills (MS Excel, billing software, email)
3 Accurate cash handling and attention to detail
4 Basic understanding of ISP services and billing cycles
5 Knowledge of payment methods (cash, online transfers, cheques)
6 Knowledge of customer data confidentiality and security
Job Duties & Responsibilities
1 Collect monthly internet service payments from customers ( Cash/Cheque)
2 Ensure timely collection of payments and delivery of invoices to assigned customers.
3 Issue payment receipts to customers
4 follow up with customers regarding outstanding balances
5 Handle payment-related queries in a polite and professional manner
6 Ensure all transactions are accurately recorded
7 Report non-payment cases to unit head/Account manager
8 Share updates regarding collections, disputes, or payment issues.
9 Handle cash responsibly and ensure safe deposit of collected amounts