Customer Retention Executive (CRE )- Female Only

Published Date: 2026-07-22
Application Deadine: 2026-08-15

Job Level: Entry
Number of Vacancy(ies): 1 (Female needed)
Qualification: SLC Passed/ +2 Completed
Experience: Freshers are encouraged to apply
Contract of Employment: Full-time
Job Location: Head Office(Jawlakhel ,Lalitpur )_

Skills and Knowledge:
  • Strong communication and interpersonal skills
  • Good problem-solving and conflict resolution abilities
  • Basic computer knowledge (MS Office, CRM tools)
  • Ability to work in a fast-paced environment
  • Prior experience in customer service will be an added advantage
Job Duties & Responsibilities:
  • Ensure customer retention through proactive engagement and relationship management
  • Follow up with customers for service renewal and device recovery
  • Provide accurate information regarding products and services
  • Address customer inquiries, concerns, and complaints efficiently
  • Coordinate with internal teams to resolve customer issues in a timely manner