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Purple Pack 
benefits:
benefits:
FREE
Call to Vianet
Ncell Number*
FREE
Vianet
App Data*
FREE
Voice/SMS
Ncell-Ncell*
Vianet Purple Pack
| Purple Pack 80 | Purple Pack 100 | |||
|---|---|---|---|---|
| 80 Mbps | 100 Mbps | |||
| 12 Months |
Rs. 19,200 (Effectively 1600/m) |
Rs. 21,600 (Effectively 1800/m) |
||
Request Callback |
Request Callback |
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|
Included Features
|
||||
| Ncell Sim with Offer | FREE |
FREE |
||
| ViaTV | 3 TVs | 3 TVs | ||
| viaSecure | ||||
| Ultraboost | Data Purchasable | Data Purchasable | ||
| Service Assurance | ||||
One-Time Installation Charges
| For Internet | 12 Months |
|---|---|
| Installation Charge | FREE |
| Fiber WiFi Device Deposit | Rs 500 |
| 5Ghz WiFi Add-on (Optional) | Rs. 3,500 |
| For ViaTV | 12 Months |
|---|---|
| STB Activation (Primary) | FREE |
| STB Deposit | Rs 500 |
| Secondary STB Activation | Rs 2,000 | ||
|---|---|---|---|
| STB Deposit | Rs 500 | ||
| Ncell Sim Offer Details : | |
|---|---|
| Mobile Data | 4GB/m (Total 48GB in 1 year) |
| Mobile Data using Vianet Mobile App | FREE * |
| Voice | Ncell-Ncell | 50 mins/m |
| Call to Vianet call center Ncell No. | FREE * |
| SMS | Ncell-Ncell | 50/m |
* Notes
- The above mentioned Ncell Sim Offer will be renewed up to 12 cycles of 30 days automatically from the date of sim activation.
- Mobile data when using Vianet app is restricted to 1GB per month.
- Free call to Vianet Call Centre Ncell Number is applicable for the number 9801046410 only.
- Free call to Vianet Call Centre Ncell Number is limited to 50mins per month.
- Vianet acts as only a provider for Ncell sim to its customer as part of this offer. For after sales support in regards to Ncell sim and its services please kindly reach out to Ncell support services.
Vianet Purple Pack Frequently Asked Questions
What is Vianet Purple Pack Offer?
In Vianet Purple Pack Offer, customers will get Ncell Sim card free with subscription of Vianet Purple Pack 80 or 100 Mbps yearly Internet & viaTV bundle package.
The Ncell Sim card comes with free 4GB mobile data every month for 1 year, which means customers will be able to enjoy 48 GB mobile data for free in a course of a year. Not just that, the customers will also be able to enjoy other various Ncell services for free of charge. Customers will get 50 minutes of free talk time to call other Ncell numbers and 50 free SMS per month. And along with that, customers also get free monthly talk time of 50 minutes to call Vianet call-center and extra 1GB data per month to use Vianet mobile app.
Click here to learn more about the package and its prices:
https://www.vianet.com.np/vianetpurplepack
I am an existing Vianet customer, how do I subscribe to Vianet Purple Pack offer?
To avail the Vianet Purple Pack offer, existing customers must visit our outlet to renew to Vianet Purple Pack package.
When visiting the outlet please kindly bring the following documents required for Ncell Sim Registration:
- Recent Passport Size Photo x 1
- Original Citizenship, License or Passport
- Copy of Citizenship, License or Passport
Your package will be renewed and SIM will be provided to you once payment has been received.
To locate the nearest Vianet outlet, please kindly visit this link:
https://www.vianet.com.np/outlets
I am an existing Vianet customer and I still have few months of my current Vianet Package remaining, how can I upgrade to Purple Pack Offer?
Customers who have time remaining on their existing Vianet package can choose to change their package to Vianet Purple Pack or renew in advance in order to avail the offer.
Please kindly visit our outlet or talk to our Customer Care representative if you wish to renew or upgrade your current plan to Purple Pack despite having time remaining in your current plan.
I am a new user, how do I subscribe to Vianet Purple Pack?
As a new user, you must first book a Vianet Purple Pack connection. In order to so, you can easily register your inquiry by visiting our website at: https://www.vianet.com.np/vianetpurplepack
You can click on the ‘Request Call Back’ button on the package you would like to subscribe and fill in your details accordingly.
Once done, our Sales team will contact you within 24 hours to brief you regarding your package and confirm your order.
Alternatively, you can also reach our sales team using the following contact methods as listed in our ‘Contact Us’ page: https://www.vianet.com.np/contact-us
I already have an Ncell Number, can the offer be provided in my current Ncell Number?
No. The Purple Pack offer in the Ncell Sim is only available in the Purple Pack Sims distributed by Vianet. It cannot be loaded to an already existing Ncell Sim.
Is the offer available in monthly packages as well?
No. The offer is only available in Yearly subscriptions of our Purple Pack 80 and 100 Mbps plans.
Can I recharge the Ncell Sim provided and use it as a normal Ncell Sim?
Yes. Customers can recharge the Ncell Sim provided and use it as a normal Sim alongside the benefits provided with the Purple Pack Offer.
Do I have to recharge the Ncell Sim provided in Purple Pack offer to enjoy the benefits?
No. Recharging the Ncell Sim provided in Purple Pack offer is not required. Customers will still get the benefits mentioned in the offer on a monthly basis for 12 months.
Terms & Conditions
- All prices listed above are subject to 13% VAT.
- This offer is for limited time period only.
- The discount on Set-Top-Box is valid only for the first (also known as primary) set-top-box purchase. Customer who already have a viaTV set-top-box will have to purchase Set-Top-Box as per the additional set-top-box charges mentioned above.
- Fair Usage Policy is applicable on all Unlimited Plans.
- Above mentioned plans are for residential purpose only.
- Customer must provide necessary documents and must have provided full payment before sim can be collected by Customer. If necessary document or payment has not been provided, Vianet has the right to refuse to provide the Sim to the customer.
- All internet package prices listed above are inclusive of Telecommunication Service Charge and Basic Support Service charge. Basic support service charge. Basic support service consists of 24×7 phone support and service maintenance up to Client Optical Termination Box.
- Ncell sim with offer is available in limited quantity only and in limited areas of availability only. Vianet has the right to refuse to take order or cancel existing orders if there are no sims in stock or if sims are not available in the area.
- Only 5 meter Ethernet cable is provided for free during ViaTV installation. Extra Ethernet cable charge of Rs 40 (inc taxes) per meter will be applicable.
- To avail offer on ViaTV, Set-Top-Box must be purchased as per the number of TV offered in the package. Additional charges of secondary TV package and STB will be applicable for subscription of multiple ViaTV more than what is offered in the package.
- Vianet gaurantees latency and speed within its own backbone and access network through direct-wired connection only.
- For all Terms & Conditions please visit www.vianet.com.np/fiberhometerms.