Sales and Billing Associate Expert

Published Date: 2025-03-26
Application Deadine: 2025-04-07

Number of Vacancy(ies): 2 , Male preferable
Qualification: Minimum Bachelor’s degree or equivalent.
Experience: Prior experience in a customer service, sales, or call center environment preferred.
Contract of Employment: 6 hours
Job Location: Jawalakhel , Lalitpur

Skills and Knowledge:
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle high call volumes while maintaining service quality.
  • Sales-oriented mindset with the ability to persuade customers.
  • Proficiency in CRM tools and basic computer applications.
Job Duties & Responsibilities:

  • Customer Support & Issue Resolution – Handle customer inquiries, resolve complaints efficiently, and escalate unresolved issues while ensuring follow-ups.

  • Sales & Revenue Growth – Identify sales opportunities, promote services, and achieve sales targets through cross-selling and upselling.

  • Billing & Account Management – Assist with billing concerns, payments, renewals, and plan upgrades.

  • Data & Call Handling – Maintain accurate call logs, update CRM systems, manage tickets, and follow company SOPs for service quality and data privacy.

Apply Now !